Policies

Scheduling

Appointments can be made online or by calling us at 571-655-2004. A credit card is required to hold any appointment.

Cancellation Policy

At Barberia, we value your time and money; please have the same consideration with us. We ask that you give us the courtesy of canceling 48 hours prior to your appointment to allow us to fill that time slot and offer to clients on the waitlist. All clients MUST cancel and/or reschedule 24 hours prior to their appointment to avoid a fee.

If you no-notice/no-show or same-day cancel and/or reschedule, you will be charged 50% of your appointment fee that is listed under our service menu. This charge is non-refundable. As a courtesy, we send text and email reminders prior to your scheduled appointment. If you are running late, please contact us as soon as possible. We allow a 15 minute grace period before the appointment is considered a no-show and subject to the fee.

Punctuality Policy

A 15 minute grace period is permitted to all clients. We will strive to accommodate all guests. Stylists retain their right to reschedule any client that arrives 15 minutes or later after their scheduled appointment. Please understand that this policy is in place so that the stylist does not run late for other scheduled and on-time appointments.

Refund Policy

Your satisfaction is extremely important to us. Although we do not offer refunds on services rendered, we will do everything in our power to correct any issue that may arise within two weeks of the original service.